Customer Story Webinar
How Norfolk County Council Modernised HR Contract Management
Discover how automation helped streamline HR contract requests, document generation and workflows for schools and academies.
Introduction
In this webinar, hear from HR leadership at Norfolk County Council and technology experts from jaam as they demonstrate how a modern HR contract management platform was implemented for the Education HR team at Norfolk County Council.
The solution replaced a legacy system and now allows schools and academies to securely submit HR requests, track progress and generate employment contracts through an automated workflow platform.
Watch the Webinar
See how Norfolk County Council modernised HR contract management for 220+ schools and academies using automation.
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Norfolk County Council Education HR
Replacing an Outdated HR System
The Education HR team at Norfolk County Council provides HR administration services to more than 220 schools and academies, processing approximately 11,000 HR requests each year.
These requests include:
New staff appointments
Contract changes
Employee terminations
Updates to employee records
Their previous HR contract management system had been in place for nearly a decade and was approaching end-of-support. The platform no longer met modern security requirements and lacked the flexibility needed to support future development.
A new solution was needed that could deliver the same core functionality while introducing improved security, automation and scalability.
A Modern HR Automation Platform
Working closely with the Norfolk County Council team, jaam automation designed and implemented a new HR contract management platform.
The solution provides:
- A secure external dashboard for schools and academies to submit HR requests
- An internal dashboard for HR teams to review requests and generate contracts
- Automated workflows to manage approvals and processes
- Dynamic document generation for employment contracts
- Integration with payroll systems to auto-populate employee information
- Full audit trails and reporting capabilities
The platform was delivered in just three months, replacing the legacy system while creating a strong foundation for future enhancements.
Technologies Powering the Solution
workflow automation, forms and process orchestration
system integration and data management
dynamic document generation
Together these technologies enable organisations to automate complex HR processes while integrating multiple systems and generating accurate documentation.
What You'll Learn in This Webinar
How Norfolk County Council replaced an outdated HR contract management system
How schools and academies can securely submit and track HR requests
How automation improves efficiency for HR administration teams
How document generation simplifies contract creation
How integration with payroll systems reduces manual data entry
How the solution was delivered in just three months
Impact for HR Teams and Schools
Since implementing the new platform, the Education HR team has achieved:
- Faster processing of HR work requests
- Automated contract generation and distribution
- Improved transparency through activity logs and audit trails
- Reduced manual data entry through payroll integration
- A more intuitive user experience for both HR teams and schools
The new platform also provides a scalable foundation for future HR automation initiatives.
Explore HR Process Automation
If your organisation manages complex HR workflows or document-heavy processes, automation can significantly improve efficiency and reduce manual administration.
Speak with the team at jaam automation to learn how similar solutions can be implemented in your organisation.
Speak to an Automation Expert
Consultation Request Form
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