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The Future of Process Automation: How Agentic AI is Changing the Game

Agentic AI is reshaping the future of process automation – and it’s happening fast. Join Murph and Graham from jaam automation as they chat through the possibilities presented by this exciting new technology.

In conversation: jaam automation experts on agentic AI in process automation

In this first in a new series of expert tech conversations, jaam automation’s Chief Technology Officer, Graham Penman, and Chief Strategy Officer, Andrew “Murph” Murphy, sit down for an unscripted, insight-rich discussion on how agentic AI is evolving the way businesses approach process design, orchestration and implementation.

With decades of combined experience in software engineering, consultancy and automation strategy, Graham and Murph explore the shift from rigid, rule-based workflows to more flexible, knowledge-driven systems powered by generative AI and intelligent agents. They cover what this means for businesses today, how organisations can start safely adopting these new tools, and what the future may hold as agent autonomy increases.

It’s a practical, forward-looking conversation that’s as much about what’s possible now as it is about what’s just over the horizon.

Watch the full conversation below. And stay tuned – this is the first of many deep dives into the evolving world of automation and AI from the jaam team.

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