Business process automation experts, jaam automation, announce an exciting evolution to their core business
London, UK – 25th March 2025 – jaam automation, a leading business process automation consultancy, has today announced an immediate move into the world of agentic AI.
The company plans to augment business process automation tools with AI agents to further streamline processes and create efficiencies for clients. The tangible difference will be that agentic AI offers real-time, intelligent decision making, providing a whole new layer of autonomy to process automation and freeing up yet more time for the humans in the workplace.
Andrew Murphy (Murph), Chief Strategy Officer at jaam, said: “Agentic AI has exploded onto the scene and is poised to be the biggest enabler in automation that we have seen in over a decade. The jaam team are experts in process automation, and we know that this technology is the next step in unlocking smarter, more dynamic business processes. We are here to help our clients harness its power today, while laying the groundwork for even bigger possibilities tomorrow.”
jaam automation has always operated at the cutting-edge of automation, working with top-tier technology partners to help businesses drive successful process automation. With the arrival of agentic AI, the natural next step for jaam is to push into this new frontier to go beyond what is possible with automation today and start supercharging it – augmenting existing platforms, expanding capabilities and driving even more value for clients.
jaam clients with existing business process automation solutions built around low-code tools, including jaam partners Nintex and Microsoft, will be able to enhance automation solutions with the addition of AI agents to take on specific roles within the process. New clients or projects coming to the jaam team can expect guidance on exactly where in the process agentic AI will have the most impact, which automation technologies will work best for their individual requirements and how to implement successfully and without risk.
Graham Penman, jaam’s Chief Technology Officer, commented: “Going forward, agentic AI will be a critical component of our business process automation solutions. The ability to have AI agents operating independently, setting their own smaller tasks to achieve bigger goals and continuously improving – all within the limits set – will create process automation systems that are faster, more accurate and capable of proactive problem-solving. It’s a very exciting time.”
In addition to offering agentic AI-powered business process automation, jaam will also provide support and management services for organisations to keep agentic AI ecosystems running smoothly. The proactive support packages will offer agent management, ongoing platform support, end user support and continuous optimisation to ensure efficient and free-flowing systems.
Murph concluded: “Above all, the team at jaam automation thrives on innovation, and agentic AI is one of the most exciting advancements we’ve seen. It’s transformative, it’s redefining automation and it’s unlocking a whole new world of possibilities. Just like AI itself, we’re evolving our company to stay at the forefront of automation and to help businesses take advantage of the full potential of this technology.
Full details about the jaam push into agentic AI, and the services that the company will offer, can be found on the freshly updated jaam website – jaamautomation.com
