There’s so much going on with AI across the Microsoft technology stack that it can be tricky for businesses to get to grips with what’s available, and to understand if they are ready to take advantage of all the AI tech that’s on offer.
The jaam the team have been working hard to help bring a clear understanding of what’s available from Microsoft AI today, and what might be coming down the line tomorrow, and in the future. We plan to share our knowledge on all things agentic AI across the Microsoft ecosystem, so that our clients and partners can make the most of this exciting and efficient new tech.
We’ll be running in-person and virtual sessions throughout 2026 to provide overviews, deep-dives and latest development sessions, all aimed at helping organisations understand and assess how ready they are for agentic AI.
Kicking off with a Microsoft Agentic AI Seminar by jaam experts
Last week I had the pleasure of co-hosting our first Microsoft Agentic AI seminar of 2026 for several of our clients. Our idea was to start the year covering off a level 100 session on understanding agentic ai tools across the Microsoft enterprise platform to provide a baseline for our deeper dive sessions throughout the coming year.
In 2025 there was a vast amount of content posted by Microsoft and the ecosystem, culminating in the MS Ignite Conference, all discussing features and new terminology galore. In and amongst all the excitement, I gave myself the goal of breaking it down into what it all meant and what might be possible, keeping it real-life example led and ending with a plan for how to move forward, no matter your current level of AI use.
The ‘Agenda’ (although thankfully that slide has primarily been ditched these days) was to start with M365 Copilot out-of-the-box and the move through the levels of capability and required skills and governance through to custom M365 Copilot, onto Copilot Studio and all the way through to Microsoft Azure AI Foundry.
At the jaam seminar, we spent time at each level covering:
What it is -> Who it is for -> Skills required -> Permission model -> What it’s good at -> What it’s not suited for -> Licencing and a real-world example.
Interweaved into the discussions were Power Platform and Azure, but given the session was capped at two hours we kept this light and the focus on the AI agent side of the stack.
Real-world examples of Microsoft Copilots and Azure AI Foundry
Much of the time was spent in the real-world examples, where we used some of the Copilots we use at jaam, including our jaam policy agent (built in M365 Copilot) and jaam sales agent (built in Copilot Studio). Spending time using these real, in-use agents gave a good opportunity to discuss the benefits, as well as lessons learned and practical implementation and governance considerations. When we moved into Azure AI Foundry, we used a customer example for managing interactions with users through WhatsApp to self-serve, backing off onto Dynamics 365 (it’s a great example).
We ran the session as a boutique seminar so we would be able to keep it conversational throughout and whilst we had content just in case everyone was feeling shy, this was luckily not required! What was very interesting (if not necessarily surprising) was the focus of people’s questions. I would summarise it roughly as:
- 25% – Clarification and chat on the tools and use cases
- 25% – Thoughts on how each level can be used in my organisation
- 50% – Security and governance
This is good to see, the tooling is amazing, however, you really do need to make sure you have the security and governance plans thought through. You don’t need to have answers for everything, but you do need to start the process of getting it all in place.
Agentic AI readiness assessment
As a final part of the day, we went through the AI readiness assessment we have built at jaam to help people understand where there are on the AI maturity level and what they need to think about to progress. At jaam we classify levels from Assisted Work all the way through to the Frontier Firm.
At each level we help you with practical understanding of what you need to be thinking about, what you can automate, the tooling you need and how to progress. If you would like to be invited to use the assessment let us know (Contact • jaam automation)
I really enjoyed the event and am looking forward to repeating it throughout the coming year, as well as running the deeper dive workshops. Many thanks to all our customers for joining us and I am looking forward to working with you all through 2026.
