What is intelligent automation?

If you’ve heard the term “intelligent automation”, or even “intelligent process automation”, but you’re not quite clear on what it is, let Murph, our Director of Strategy, give you an overview in less than two minutes…

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Intelligent automation in simple terms

Put simply, intelligent automation, or intelligent process automation, is the process of using software tools to mimic the actions of humans to carry out repetitive routine tasks, accurately and efficiently.


The technologies that combine to set up and run intelligent automation are usually artificial intelligence, machine learning and robotic process automation. Set up correctly, intelligent automation saves time, money and effort, freeing people up to tackle more complex, interpersonal or higher value tasks.

Tell me more about intelligent automation

If intelligent automation sounds promising for you and your organisation, and you’d like to know more, or discuss some examples specific to your industry, our automation experts would be happy to chat or send you further information – just get in touch! 

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Want to find out more about intelligent automation in your industry or department?

Jaam Automation work to educate and revolutionise entire workplaces in these industries and more, using intelligent automation. We also work with specific departments within organisations. Get in touch to find out more.